Privacy Policy

Last updated: 23 September 2026

Identity and role of the data controller

mediabuzzo acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our services for professional video operation, live signal management, content distribution, camera work and reliable high-quality feeds for news programmes and television broadcasting. Our registered office is at Holmbush Road, London, SW15 3LE, United Kingdom.

Scope of the notice and the people it covers

This privacy notice applies to all visitors to our website, individuals who submit enquiries through the contact form, clients who engage our media feed services, and any other persons whose personal data we process in the course of our commercial activities in the United Kingdom. It does not cover third-party websites linked from our site.

Categories of personal data and sources

We collect contact details such as name, email address and telephone number when you use the contact form. We also process technical data including IP address, browser type and device identifiers obtained automatically when you browse the site. For clients we may receive business contact information, project specifications and billing details directly from you or your organisation. No data is obtained from publicly available sources or third-party brokers.

Purposes of processing and legal bases

We process contact data to respond to enquiries on the basis of legitimate interest in providing customer service. Technical data is processed to maintain website security and functionality under the same legitimate interest basis. Client project data is processed to deliver media feed services under contract. Where consent is required for marketing communications or non-essential cookies, processing occurs only after you have given clear affirmative consent.

Whether providing data is required

Supplying contact information through the form is voluntary; however, without it we cannot respond to your enquiry. Providing client project details is necessary to fulfil contractual obligations; failure to supply them may prevent us from delivering services.

Cookies and similar technologies

We use essential cookies to enable core site functions and non-essential cookies for analytics only after you have consented via the site-wide cookie banner. Full details are set out in our separate Cookie Policy, which you can access from the footer.

Processors, recipients and disclosures required by law

We share personal data with service providers that host our website, provide email delivery and support our media operations. These processors act only on our documented instructions. We may disclose data where required by law, court order or to protect legal rights.

International transfers

Some processors are located outside the United Kingdom. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure an adequate level of protection.

Retention periods

Contact form data is retained for twelve months after the last correspondence. Client project records are kept for six years to meet accounting and contractual obligations. Technical logs are deleted after ninety days unless needed for security investigations.

Security and data-minimisation practices

We apply appropriate technical and organisational measures including encryption in transit, access controls and regular staff training. We collect only the minimum data necessary for each purpose and conduct periodic reviews to delete or anonymise data no longer required.

Data subject rights

You have the right to access, rectify, erase, restrict processing, port data and object to processing. To exercise these rights please contact us using the details on our Contacts page or email [email protected].

Right to withdraw consent and object to direct marketing

Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You may also object to direct marketing at any time by using the unsubscribe link in our messages or by writing to us.

Right to complain to the supervisory authority

If you are not satisfied with our response you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or by post to their office in Wilmslow.

Children and age restrictions

Our services are intended for professional clients and individuals over the age of eighteen. We do not knowingly collect personal data from children under eighteen.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

Policy changes

We may update this policy to reflect changes in law or our practices. The current version will always be available on this page with the last-updated date shown at the top.